Terms and Conditions of use

Welcome to ReNu Wellness!


At ReNu Wellness we offer a “Nutrition & Lifestyle Reset” program (herein referred to as the “Product”). You agree to abide by all policies and procedures as outlined in this agreement as a condition of your purchase of the Product, as well as the sale of other related services and products. We provide services to you subject to the following notices, terms, and conditions (the “Terms”).

Please read these terms carefully. These terms, as modified or amended from time to time, are a binding contract between ReNu Wellness  (“we” and/or “us”, etc) and you (“Customer” or “you”).

You may only use the website(s) operated by ReNu Wellness (the “Website”) if you first accept these terms.

In addition, when you use any current or future ReNu Wellness service or visit or purchase from any business affiliated with ReNu Wellness whether or not included in the website, you also will be subject to the guidelines and conditions applicable to such service or business. If these terms are inconsistent with ReNu Wellness’s terms, such terms will prevail.

If you create an account on the Website, you are responsible for maintaining the security of your account and data, and you are fully responsible for all activities that occur under the account. You must immediately notify ReNu Wellness of any unauthorized uses of your data, your account or any other breaches of security. You may not use the account, username, or password of another user at any time or disclosing your password to any third party or permitting any third party to access your account.



You understand that ReNu Wellness and its employees are not employees, agents, lawyers, doctors, managers, therapists, public relations or business managers, registered dieticians, or financial analysts, psychotherapists or accountants. Customer understands their purchase of Product will not treat or diagnose any disease, illness, or ailment and if they should experience any such issues they should see their registered physician or other practitioner as determined by their own judgment.

Customer understands that ReNu Wellness has not promised, shall not be obligated to and will not;

(1) Procure or attempt to procure employment or business or sales for Customer;

(2) Perform any business management functions including but not limited to accounting, tax or investment consulting, or advice with regard thereto;

(3) Act as a therapist or provide psychoanalysis, psychological counseling or behavioural therapy;

(4)  Act as a public relations manager;

(5) Act as a publicist to procure any publicity, interviews, write-ups, features, television and print or digital media exposure for Customer;

(6) Introduce Customer to ReNu Wellness’ full network of contacts, media partners or business partners. Customer understands that a relationship does not exist between the parties after the conclusion of the Product. If the Parties continue their relationship, a separate agreement will be entered into.

Customer accepts and agrees that Customer is 100% responsible for their progress and results from the Product. Customer acknowledges that, as with any business endeavour, there is an inherent risk of loss of capital and there is no guarantee that Customer will reach their goals as a result of purchase of Product.



There are two options for payment of the Product fee:

  • One Single payment (due upon registration); or

  • 3 equal monthly payments (*price varies depending on promotional period and enrollment level)


If you select the 3-month monthly payment option, you will pay your first payment of ex. $233 today, and  $233 each month for an additional 2 months from the date of purchase, for a total payment of $699*. If you choose to pick this option, you are responsible for all 3 payments.

This is a payment plan, not a monthly fee. You will be liable for all of the payments regardless of whether you continue to use the Program during the payment period.

If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 24% per year compounding monthly (2% per month).



If Customer elects to pay by monthly installments, Customer authorizes the Company to charge Customer’s credit card or debit card. If Customer elects to pay in full upon registration (option 1 above), Customer may pay by credit card or debit card.

You are responsible to ensure that the payments are made on time. If your account is beyond 30-days overdue, ReNu Wellness reserves the right to turn over the account to collections with outstanding interests and accrued costs incurred in order to engage a Debt Recovery Mercantile Agency or a Solicitor to attend engaged by the company; in order to recover the outstanding amount due and payable.



We offer a 30-day refund period for purchases from the program registration date. However, in order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you.

In the event that you decide your purchase was not the right decision, within 30 days of enrolment, contact our support team at admin@ReNuWellness.com and let us know you’d like a refund by the 30th day at 11:59 PST.

You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 30th day, you will not be granted a refund.

To further clarify, we will not provide refunds after the 30th day from the program purchase date and all payments must be made on a timely basis.

If you have any questions or problems, please let us know by contacting our support team directly. Support can be contacted by reaching out to  admin@ReNuWellness.com.



ReNu Wellness values your privacy and will adhere to its Privacy Policy in order to ensure that your experience is a pleasant one. Please read our Privacy Policy, which is incorporated into the herein Terms. We reserve the right to contact you in connection with your compliance or ReNu Wellness compliance with and performance of these Terms (including without limitation the license rights granted here under) or any Content or activities relating to the Website. You acknowledge that ReNu Wellness may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of ReNu Wellness, Site users, and the public.



If you choose to order a product or service through the website we will make best efforts to provide that service or product to the best of our ability. However, we make no warranty with regards to your satisfaction with any service or product in general. Prices for services will be listed on the Website and may change from time to time.



While we promise do our best to ensure the accuracy of the information on the Website, ReNu Wellness does not warrant that product and/or service specifications, pricing, or other content on the Website is complete, accurate, or error-free. In the event of any errors relating to the pricing or specifications of any product, ReNu Wellness shall have the right to refuse or cancel any orders in its sole discretion.  If your credit card is charged prior to cancellation, ReNu Wellness will issue a credit to your account in the amount of the charge.



The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Customer nor any of Customer’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its Products, members, owner directors, officers, affiliates, subsidiaries, employees, agents or representatives.




You may contact ReNu Wellness Customer Services by sending an email to admin@ReNuWellness.com. You acknowledge that the provision of customer support is at ReNu Wellness’ sole discretion and that ReNu Wellness shall have no obligation to provide you with customer support of any kind. We may provide you with customer support from time to time, at our sole discretion, and the provision of some level of support is no guarantee of future support.




You may not use the name ReNu Wellness or any other names or Trademarks listed on the Website or in any Website or Product content. All rights are reserved.




All rights reserved. All content on the Website is subject to intellectual property rights, contractual rights or other protections. The intellectual property rights are owned by ReNu Wellness or its licencors. No content may be copied, distributed, republished, uploaded, posted or transmitted in any way except as provided expressly in the Terms or with the prior express written consent of ReNu Wellness. Modification or use of the materials for any other purpose may violate intellectual property rights. ReNu Wellness maintains the worldwide, exclusive copyright on all content created by by ReNu Wellness, or by its associates, which may be leased or sold by ReNu Wellness without your permission, without limitation.

Material given to Customer with the purchase of Product is proprietary, copyrighted and developed solely and specifically for Company. Original materials that have been provided to Customer are for Customer’s individual use only and a single-user license. Customer agrees that such proprietary material is solely for Customer’s own personal use. Any disclosure, reproduction and sale by Customer to a third party are strictly prohibited.




The Website is intended for use by persons who are at least 18 years old or the legal age required to form a binding contract in your jurisdiction if that age is greater than 18. By using the Website, you represent and warrant that you are at least 18 years old and of legal age to form a binding contract. If you are under 18, you may use the Website only with the permission and involvement of a parent or guardian.




You agree to electronic communication for all of your transactions and communication with ReNu Wellness and the Website. You agree that all postings, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.




Except as otherwise provided in these Terms, ReNu Wellness will give you any notices by posting them on the Website, and you agree that such posting will constitute effective notice. You authorize ReNu Wellness to send notices (including without limitation notice of subpoenas or other legal process, if any) via electronic mail as well if ReNu Wellness decides, in its sole discretion, to do so. You agree to keep your address current and that notice provided by ReNu Wellness to the address that you have most recently provided will constitute effective notice.

ReNu Wellness respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide ReNu Wellness with written notice.




You agree that from time to time we may, at our sole discretion, modify, add or remove any or all parts of these Terms and the Privacy Policy. Such modifications will be effective immediately upon posting of the modified Terms to the Website. Your continued use of the Website following the posting of changes to these Terms will mean that you accept those changes. We reserve the right from time to time to temporarily or permanently modify or discontinue, and restrict or block access to, the Website (or any part thereof) without notice.




You agree not to do, or attempt to do, any of the following, subject to applicable law: (a) alter information on or obtained from the Website unless through tools provided on the Website by us; (b) tamper with postings, registration information, profiles, submissions or Content of other users; (c) use any robot, spider, scraper or other automated means or interface not provided by us to access the Website or extract data or gather or use information, such as email addresses, available from the Website or transmit any unsolicited advertising, “junk mail,” “spam,” or “chain letters”; (d) frame any part of the Website, or link to the Website, or otherwise make it look like you have a relationship to us or that we have endorsed you or your Content for any purpose except as expressly permitted in writing by ReNu Wellness; (e) impersonate or misrepresent your affiliation with any person or entity; (f) bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Website (except as otherwise expressly permitted by law); (g) take any action which might impose a significant burden (as determined by us) on the Website’s infrastructure or performance, or send to or otherwise impact us or the Website (or anything or anyone else) with harmful, illegal, deceptive or disruptive code such as a virus, “spyware,” “adware” or other code that could adversely impact the Website or any recipient; (h) willfully enter wrong class information (course code, course title, course coordinator, number of credits, exam information); (i) post content created by anybody other than yourself.

Furthermore, prohibited content includes anything that:

  • is patently offensive and promotes racism, bigotry, hatred or physical harm of any kind against any class or individual;

  • harasses or advocates harassment of another person;

  • exploits people in a sexual or violent manner;

  • contains anything sexually suggestive, excessive violence, or offensive subject matter;

  • solicits personal information from anyone under 18;

  • publicly posts information that poses or creates a privacy or security risk to any person;

  • includes information about another person that you have posted without that person's consent;

  • violates the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other rights of any person.

  • constitutes or promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;

  • constitutes or promotes an illegal or unauthorized copy of another person's copyrighted work;

  • solicits passwords or personal identifying information for commercial or unlawful purposes from other Users;

  • involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing, instant messaging, or “spamming”;

  • furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

  • involves commercial activities and/or sales without prior written consent from ReNu Wellness such as contests, sweepstakes, barter, advertising, or pyramid schemes;

  • impersonates or attempts to impersonate another user, person or entity;



We are under no obligation to restrict or monitor Website content in any way. You understand and acknowledge that ReNu Wellness does not regularly monitor the accuracy or reliability of content and that use of the Website is at your own risk. Notwithstanding the foregoing, we reserve the right to modify or remove any Content at any time. Any opinions, advice, statements, services, offers, or other information or Content expressed or made available by third parties, including other users, are those of the respective author(s) or distributor(s) and not of ReNu Wellness. ReNu Wellness neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information, or statement made on these Website by anyone other than authorized ReNu Wellness employees acting in their official capacities.



Our Website is protected by Canada and international intellectual property laws, which you agree to respect. All content on the Website, including but not limited to text, logos, icons, images, graphics, audio clips, compilations and downloads, as well as the collection, arrangement, and assembly of such content, is the exclusive property of ReNu Wellness or its content suppliers.   All software used on the Website is the property of ReNu Wellness or its software suppliers.



You agree that we may, at any time and at our sole discretion, with or without cause or any notice to you, terminate these Terms, your access to the Website, and/or your Account, or suspend or block your access to the Website. You will still be liable for any breaches of these Terms and/or obligations incurred before the Terms end. If you use the Website after termination of these Terms, that use will constitute your agreement to the Terms then posted on the Website. ReNu Wellness may continue to use electronic or printed materials it has created, or has developed specific plans to create, that contain such Content according to the terms contained above with respect to removal or modification of Content previously posted on the Website.

The provisions entitled “Notice Re Copyright Ownership”, “Indemnification”, “Disclaimer of Warranties,” “Exclusion Of Damages”, “Limitation Of Liability”, “Additional Terms” and the Privacy Policy will survive termination of these Terms.




As a condition of your access to and use of the Website, you agree to hold ReNu Wellness, and its subsidiaries, affiliates, officers, directors, employees, agents, attorneys, and suppliers, and each of their respective successors and assigns, harmless from, and indemnify them for, all damages, costs, expenses and other liabilities, including but not limited to attorneys' fees and expenses, relating to any claim arising out of or related to: (i) your access to and use of the Website and the content therein; (ii) your violation of these Terms (including terms incorporated into them, e.g., the Privacy Policy and Supplemental Terms), and any applicable law or the rights of another person or party; (iii) any dispute you have or claim to have with one or more users of the Website; (iv) ReNu Wellness resolution (if any) of any dispute you have or claim to have with one or more users of the Website; (v) your improper authorization for ReNu Wellness to collect, use or disclose any data or Content provided by you; and (vi) any disclosures made with your permission (including, without limitation, your consent that ReNu Wellness disclose your personal information and other information collected as set forth in our Privacy Policy). Furthermore, you fully understand and agree that: (a) ReNu Wellness will have the right but not the obligation to resolve disputes between users relating to the Website and ReNu Wellness’s resolution of a particular dispute does not a create an obligation to resolve any other dispute; and (b) ReNu Wellness resolution of a dispute will be final with respect to the Website.

© Copyright - ReNu Wellness 2017 Victoria B.C.

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Marie-Ève Gagné |  778-350-5862